At BIDV Tuyen Quang, all customers and bank employees must wear facial masks during transactions. Their automatic telling machines (ATM) are regularly being cleaned and disinfected. Customers are also required to use hand sanitiser at ATMs.

Customers coming to BIDV Tuyen Quang are instructed to use hand sanitiser and wear medical masks.

Meanwhile, VietinBank Tuyen Quang has deployed mobile user friendly payment applications such as VietinBank ipay. At the same time, the bank is offering a programme on exemption of fees on money transfers and purchases on their banking system and interbank purchases via online transaction.

At Agribank Tuyen Quang, customers are being instructed to wear masks and use antibacterial hand sanitizer. In addition, one receptionist is assigned to record the names, addresses and phone numbers of customers coming to the bank.

At other commercial banks including MB Bank, LienVietPostBank, and SHB, the provision of hand sanitiser and medical masks for customers and employees is also being seriously implemented.