Mr. Hoang Nam Tien, Vice Chairman of FPT University Council, delivered training content on AI application in supporting the direction, operation, and performance of tasks of cadres, civil servants, and public employees in Tuyen Quang.

Tuyen Quang province has organized a training conference on the application of AI in leadership, management and public service for all cadres and civil servants in the political system at the provincial and communal levels. In the era of applying digital technology in all fields, each cadre and civil servant must have a firm grasp and be proficient in performing assigned political tasks.

AI helps support the search and answer of administrative procedures. After the merger, many administrative processes have changed, causing difficulties for people and cadres and civil servants. AI can automatically answer questions about administrative procedures, helping people look up quickly. AI helps civil servants grasp new processes, avoiding errors in performing public duties. AI supports analyzing data, detecting inadequacies in administrative management. Virtual assistant systems can monitor the progress of document processing, ensure deadlines, simplify procedures, and reduce workload. AI helps automate processes, reduce intermediary steps, thereby shortening document processing time, reducing pressure on civil servants, supporting decentralization and delegation of authority to help local governments operate more effectively.

The application of AI not only helps reduce workload, but also improves the quality of service to people. The Government has directed the development of a virtual assistant system, supporting information lookup and resolving problems with administrative procedures. This is an important step to modernize the administrative system, ensuring smooth operation after the province's merger.

Using AI in public service is not only a technological solution, but also an inevitable trend to help improve the efficiency of state management, creating convenience for people and businesses.