In recent times, the work of reforming administrative procedures (TTHC), improving the business environment associated with national digital transformation has received many efforts and attempts from ministries, branches and localities, contributing to socio-economic growth, improving the business environment, enhancing national competitiveness, and reducing costs for society.

However, through the implementation results at ministries, branches and localities and the reflections and recommendations of people and the business community, there are still shortcomings and limitations in the reform of administrative procedures such as: Some regulations and administrative procedures in some legal documents are still overlapping and contradictory; Regulations on the authority to receive and resolve some administrative procedures still go through many levels and intermediate stages; Internal administrative procedures within each ministry, agency, locality and between state administrative agencies are still complicated; The reduction and removal of obstacles for businesses and people are still limited; In some agencies, units, and localities, especially at the grassroots level, there are still harassment and negativity; The reception and settlement of administrative procedures are mainly done by traditional methods of paper documents, according to administrative boundaries.

In order to promptly rectify and overcome the above shortcomings and limitations and continue to promote the reduction and simplification of administrative procedures in ministries, branches, and localities to serve people and businesses, the Prime Minister requested Ministers, Heads of ministerial-level agencies, Government agencies, Chairmen of People's Committees of provinces and centrally run cities to focus on directing and organizing the strict, complete, timely and effective implementation of a number of key tasks: Reforming and reducing administrative procedures right in the process of drafting legal documents; Urgently review, reduce and simplify administrative procedures in the fields of land, social housing, credit, mineral resources, maintain only really necessary administrative procedures, with the lowest compliance costs; innovate the one-stop, one-stop mechanism in handling administrative procedures; create the most favorable conditions for people and businesses to access and implement administrative procedures and public services regardless of administrative boundaries, so that administrative procedure reform can truly bring about effective service to people and businesses, contributing to socio-economic growth.