Whenever preparing to visit a new tourist destination, tourists often actively consult information and images through online social networking platforms. With just a compact device, a mobile phone with an internet connection, all interesting and important information about tourist attractions will be quickly transmitted to visitors, from tour schedules and destination information. arrivals, hotel information, travel agencies, service prices. Thanks to that, the process of finding information is more convenient and easier.

In particular, to continue to improve the experience for tourists, the tourism industry in the provinces is striving to digitize and attach QR codes at 100% of red addresses, historical and cultural relics in the area, forming new products. digital tourism products using virtual reality technology, digitizing tourist destinations with 360, 3D photo interfaces... Digitizing all resources from architectural works to an antique in a museum that visitors do not need to hold a ticket, they just need to show their phone to explore and experience.

The tourism industry is also applying technology to provide explanations in foreign languages for foreign tourists, which is also a problem to solve the problem of lack of international tour guides. These are things the tourism industry needs to do to get ahead and take advantage of strongly deploying digital transformation solutions.

Digital transformation is the key to helping the tourism industry solve the problem of sustainable development when creating digital space, digital infrastructure (fast to build, less expensive than physical infrastructure), data, as well as digital infrastructure. such as trends that bring efficiency and better competitiveness, etc. Digital transformation helps the tourism industry constantly innovate products, increase smart travel experiences for tourists, and contribute to improving quality. services and developing sustainable tourism products.